Refund policy

30-Day Return and Refund Policy

Last updated: 2026-06-10

Thank you for shopping at TinyTalkers. We want you to love your purchase! If you are not entirely satisfied, we are here to help.

1. The 30-Day Window

You have 30 calendar days from the exact date your order was delivered to request a return. Requests or items received after this 30-day window will not be accepted.

2. Eligible Item Conditions

To qualify for a return, your item must meet the following criteria:

  • Unused and Unworn: The item must be in the exact same condition that you received it.

  • Original Packaging: Items must be returned in their original, undamaged product packaging.

  • Tags Attached: All tags, labels, and hygiene seals must still be intact.

3. Non-Returnable & Final Sale Items

Certain types of goods cannot be returned, including:

  • Gift cards

  • Downloadable digital products or software

  • Custom, personalized, or made-to-order items

  • Intimate apparel, swimwear, or cosmetics (if hygiene seals are broken)

  • Clearance or final sale items marked down at purchase

4. Refunds & Processing Time

  • Once we receive and inspect your returned item at our warehouse, we will send you an email notification.

  • If approved, your refund will be processed immediately. A credit will automatically be applied to your original method of payment within [e.g., 5–10 business days], depending on your bank or credit card issuer.

  • Note: Original shipping charges are non-refundable.

5. Return Shipping Costs

  • Buyer's Remorse: If you are returning an item because you changed your mind or ordered the wrong size, you will be responsible for paying your own return shipping costs.

  • Defective or Incorrect Items: If you received a damaged, defective, or incorrect item, TinyTalkers will cover all return shipping costs and provide a prepaid shipping label.

6. How to Start a Return

To initiate a return, please follow these steps:

  1. Contact us at Instagram: tinytalkers.usa or visit our contact us page

  2. Pack your items securely in the original packaging, including the packing slip or return authorization form.

  3. Ship the package to the address provided by our support team or drop it off using your prepaid label.

7. Contact Us

If you have any questions about our 30-day policy, please reach out to us at:

  • Instagram: tinytalkers.usa

  • Customer Service Hours: [e.g., Monday – Friday, 9:00 AM – 5:00 PM EST]